Question 1

What is Surprisly?

Accepted Answer

Surprisly is an interactive greeting page creator for personalised celebration pages with photos, music, AI generation, and shareable links.

Question 2

Is Surprisly free to use?

Accepted Answer

Yes. Surprisly has a free tier and paid plans with additional AI, media, and scheduling features.

Question 3

Can I schedule delivery for a specific time?

Accepted Answer

Yes. You can choose an exact date and time for delivery, and optionally show a countdown before access.

Question 4

Does Surprisly use AI?

Accepted Answer

Yes. Surprisly includes AI text generation and AI image generation, and model choices can evolve over time as quality improves.

Question 5

Do recipients need an account to view my page?

Accepted Answer

No. Recipients open your page from a link without creating an account.

Question 6

Can I edit a page after publishing?

Accepted Answer

Yes. You can update your page content after publish and keep sharing the same link.

Question 7

Are there AI generation limits?

Accepted Answer

Yes. Daily AI limits depend on your plan, and the editor shows your remaining generations.

Question 8

Are AI-generated images saved to my project?

Accepted Answer

Yes. Generated images are stored with your project and remain available across devices, browsers, and sessions.

Question 9

Can I export my data?

Accepted Answer

Yes. You can export your data from settings and export occasions as an .ics calendar feed.

Question 10

What payment provider do you use?

Accepted Answer

Payments are handled securely through Polar with card checkout.

Question 11

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your paid plan anytime and keep access through the end of the current billing period.

Question 12

Do you offer refunds?

Accepted Answer

Monthly plans are non-refundable. Annual plans are fully refundable within 7 days, prorated within 30 days, and non-refundable after 30 days.

Question 13

Do recipients need to install an app?

Accepted Answer

No. Recipients open your surprise directly in the browser from a single link.